We are so confident that you'll love how our crackers taste that if you don't like it, we'll give you your money back! Just reach out to us at hello@moonshotsnacks.com.

Great question! We started Moonshot to make snacking climate-friendly. Our favorite activity, doing good for our favorite planet! That extends beyond just the foods that we make and into our shipping, and with the help of Shopify’s Offset program, we offset the carbon impact of shipping each and every on-line order of Moonshot Snacks.

Specifically, we’re investing in the Jari Pará Forest Conservation Project in the Amazon rainforest. This project covers 496,988 hectares of tropical forest in Brazil (an area the size of the state of Delaware!), protecting more than 2,400 species of flora and fauna within it. We’re carbon neutral and positively delicious!

It takes our warehouse 1-2 days to process and pack up your order, and we allow 2-6 days for delivery through FedEx Home Delivery. You will receive an email from us when your order ships, which includes a FedEx tracking number that allows you to easily track your package and prep for snacking paradise!

Currently, we ship everywhere in the United States, with the exception of P.O. boxes and military bases (FedEx is currently unable to deliver to these types of addresses). But rest assured, we are working to get Moonshot into the hands of climate-friendly snackers everywhere ASAP.

We’ll always do our best to ensure you’re happy with your order. There’s a short window of time after your order is placed when we can do our best to help with edits or cancellations. Please email us ASAP at hello@moonshotsnacks.com and we’ll do everything we can to help!

Right here, of course!

We’re not currently able to support single box orders because of the cost and climate impact of sending individual boxes. But trust us, we’re hoping to figure out a climate-friendly way to make this happen in the future.

Unfortunately, Moonshot is unable to accept physical product returns - for food safety reasons as well as to avoid the carbon footprint of a return shipment. However, if any items are damaged or defective, we’ll work with you to get a replacement or refund. Shoot us a note at hello@moonshotsnacks.com with your order number and concern, and we’ll be more than happy to figure out a solution.

Sorry, we don’t have any offers or coupons available at this time. You’ll be the first to hear about offers or coupons if you sign up for our newsletter and follow us on social media!

First, click the little icon of a person in the top right hand corner of our website to be taken to the “My Account” page. Once there, click the tab that says “Subscriptions” to see any active subscriptions you may have. Click “Edit” next to the item(s) you’d like to modify or “Cancel” right underneath that if you’d prefer to cancel your subscription entirely.

Say it ain’t so! First, click the little icon of a person in the top right hand corner of our website to be taken to the “My Account” page. Once you’re there, click the tab that says “Subscriptions” to see any active subscriptions you may have.

Please make any changes to your subscription 5 days in advance of your subscription’s renewal date so that we’re able to coordinate the changes with our warehouse team.

We hope so! Any order over $30 ships for free -- your carbon neutral shipping is totally on us! Need some recommendations on how to hit that $30 threshold? Any of our 6 packs will get you there, whether you choose to make a one-time purchase or start a subscription.

Of course! We love that you want to share Moonshot! You can add a gift message at checkout and share the climate-friendly love.

We are always looking for new ways to reach our fans! Please email hello@moonshotsnacks.com to tell us more about your location and where you’d like to buy Moonshot next.

Because we’re shooting for the moon by taking a bite out of climate change, one cracker at a time! Moonshot crackers are made with regeneratively farmed ingredients, our way of finding crazy delicious ingredients that are also helping to tackle climate change. Changing the food system is bold, some might even call it a moonshot, but we know it can be done!

We love talking about this so please do check out the long answer on this page! For the short answer, we’re climate-friendly because we’re carbon neutral and we make our crackers with climate-friendly ingredients that are grown by regenerative farmers.

We’ve done the math to calculate our carbon impact with a Life Cycle Assessment, reduced emissions where we can, and partnered with carbon offset producer NativeEnergy. If you want to learn more, read about how Moonshot Snacks has been a carbon neutral brand from Day 1 in our blog.

Moonshot is the first explicitly climate-friendly snack brand, which we think is pretty dang cool! We also source our ingredients as close to the farmer as we can get (our organic Edison wheat and sunflower oil are traceable back to the farmer and field). Other brands typically utilize third-party suppliers for their ingredients, making it difficult to trace their sourcing and impact. With Moonshot, you can satisfy your cravings and do good for the planet - it’s a win-win!

You can reach us at:

Moonshot Snacks

2443 Fillmore St #380-16375, San Francisco, CA 94115

hello@moonshotsnacks.com